New Normal in Homecare Hospitality
The year 2020 brought many challenges, leaving many of us to figure out a “new normal.” Society has forever changed. From visiting family members or the doctor to running errands and going out to eat, life as we know it has gotten a little more complicated.
According to a 2020 Gallup poll, 60% of Americans report experiencing stress. Over the last several months, Home to Stay Senior Care Solutions has given thoughtful consideration as to how we can help mitigate the effects of stress for all those within our organization. We firmly believe in a holistic team approach to care and that is why, in early 2021, we conducted weeks of focus group studies to better understand the needs of both client and caregiver.
Support for our Clients AND Caregivers
Customer service is at the center of what we do. Simply put, customer service is the support we offer to both our clients and our caregivers. Our focus group studies have allowed us to sit back and listen. We are actively working to reorganize systems in an effort to exceed your expectations.
Along with 24/7 on-call support, we have added a Family Room feature to create unlimited access to your loved one’s care. This program allows you to check the schedule, view notes, and add tasks. A care team consisting of a Licensed Social Worker (Dementia Coach), Registered Nurse, Certified Home Health Aide and both Chief Operating Officers/Owners are there for your needs. Together, with your input, we will create a meaningful day and a care plan specific to your loved one’s needs.
Home to Stay Stands out among other Agencies
Along with our innovative AlzBetter training, AlzBetter now offers two additional certifications for our caregivers – the AlzBetter Certified Dementia Care Specialist and the essentiALZ Certification by the Alzheimer’s Association.
One hundred percent of caregivers surveyed said they would recommend Home to Stay as a place to work. We take pride in doing our best to honor the delicate balance between caregiver and client needs. Home to Stay is committed to ensuring satisfaction on both ends.
We are actively working to help make life feel a little less complicated during these challenging times. Managing care partner stress is our focus. Through a thoughtfully curated care plan, ongoing coaching, and scheduled care conference calls, we value input from every aspect of care.
Home to Stay Senior Care Solutions is here to help. Where others may see a task, we see the potential.